At InGym we take the privacy of your personal information very seriously. In this privacy statement we aim to make these details as clear as possible for you to understand.
To use our service you may need to provide us with information about yourself and/or your business. This information can include personal information such as your name, email address, telephone number, and address.
InGym may collect personal information directly from you when you:
You can always choose not to provide your personal information to InGym, but it may mean that we are unable to provide you with our service.
When using our service, InGym may collect information from you about someone else. If you provide InGym with personal information about someone else, you must ensure that you are authorised to disclose that information to InGym so that we can use it to provide you with the intended service without being required to seek permission from any other third party.
This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this statement, including:
When requested to by us, you must also assist InGym with any requests made by the individual to access or update the personal information you have collected from them and entered into the service.
InGym collects personal information about you and others so that we can provide you with the service, and any related services you may request. In doing so, InGym may use the personal information we have collected from you for purposes related to the services including to:
By using the service, you consent to your personal information being collected, held and used in this way and for any other use you authorise. InGym will only use your personal information for the purposes described here, or for other purposes only with your express permission.
It is your responsibility to keep your password to the service safe. You should notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password within the service or via the “Reset your password” feature.
InGym may access and aggregate non-personally identifiable data that has been collected from you. This data in no way identifies you or any other individual.
InGym may use this aggregated non-personally identifiable data to:
All data, including personal and non-personal information, that is entered into the InGym service by you is transferred to InGym’s servers as a function of transmission across the Internet. By using the service, you consent to your personal information being transferred to our servers.
Our servers are located in the United Kingdom (UK) with hosting partner Digital Ocean (Equinix LD5, London), and your personal information will be routed through, and stored on, these servers as part of the service. If the location of our servers changes in the future, we will update this statement. Therefore you should review this statement regularly to keep informed of any updates.
If you do not want your personal information to be transferred to a server located in the UK, you should not provide InGym with your personal information or use the service.
In order to provide the service, InGym uses a number of service provides that may store your information. These are detailed below:
InGym uses Intercom to facilitate chat based support on the InGym website and within the service. It is also used to provide user tutorials/guides and provide updates about system changes or improvements. Your email address and name will be transferred to Intercom upon signup to the service where they will be stored on servers located in the USA. The transfer is certified under the EU-U.S. and the Swiss-U.S. Privacy Shield Framework.
InGym uses Mailchimp to send email marketing campaigns to contacts who have signed up to the service, or signed up to receive newsletter updates via the InGym website. Your email address will be transferred to Mailchimp upon signup to the service/newsletter where it will be stored on servers located in the USA. The transfer is certified under the EU-U.S. and the Swiss-U.S. Privacy Shield Framework.
InGym uses Stripe to process payments. This includes payments you make as a subscriber to access the service. Your name, email address and payment card details will be transferred to Stripe upon subscribing to an InGym paid plan or purchasing SMS credits ,where these details will then be transferred to servers located in the USA. The transfer is certified under the EU-U.S. and the Swiss-U.S. Privacy Shield Framework.
InGym reserves the right to change this statement at any time, and any amendment is effective upon posting to this website. You should check this page occasionally to ensure you are happy with any changes.
When appropriate, we will make every effort to communicate any significant changes to this statement to you via email or though notification within the service. Your continued use of the service will be deemed acceptance of any amended statement.
Any questions, comments and requests you may have regarding this statement are welcomed and should be addressed to [email protected]