This is the second client portal update, bringing your clients the ability to:
- View a copy of their current service agreement
- See the details of their active bookings
- Update the details of their nominated emergency contact
This is the second client portal update, bringing your clients the ability to:
This is the first update focussed on the new client portal, bringing clients the ability to:
Following on from stage one below, we have now released our completely updated client sign-up, PAR-Q and service agreement system. So what does that mean?
We've also added a signature strip to the new agreement signing system
Hurrah! A long-awaited feature that's become even more necessary since lockdown began. We've launched the first stage of our remote client sign-up system. This first release lets you:
The next release is coming very soon and will add PAR-Q and agreement steps to make this system fully featured and ready to make remote training a much more seamless experience in these crazy times!
We've also squashed a bug that was stopping you from changing your account email address. So if that is something you've been trying to do recently, please try again and we're sorry. Very sorry!
We're currently building our new client portal feature. This will allow your clients to manage their training information remotely and in their own time.
Our first release lets you activate your portal, adjust how it looks, and choose whether to include your upcoming class listing for people to see. Watch this space for future releases bringing more features designed to help you save time and keep your business organised!
Do you report your PT time to a gym manager in order to pay rent? If so then this update should save you time.
Simply select the date range you want (or choose from one of our presets) and InGym will give you a breakdown of your activity across all your training locations. Use this report in a couple of ways:
This is a feature we were working on before the Coronavirus lockdown started. We've decided to release it anyway as it may help if you are checking your existing rent bills, or dealing with session cancellations due to gyms being closed.
This is the release of our first classes feature. It's been designed for those of you who get paid teach at a gym or sports club.
It's the first stage of our class support, helping you plan dates into your schedule and track income as you teach. We call these Studio classes, which means any class where you're paid a fee to teach, and you're not in charge of client enrolment or payment.
This is a feature we were working on before the Coronavirus lockdown started. We've decided to release it anyway, as it forms the foundation of some bigger updates we have planned for the future.
Today we released some improvements to the process of cancelling upcoming events. It's been refined to be easier to use, and also works much better on mobile (which is where you need it most!)
Our new referral system allows you to earn free Growth and Pro months by telling your friends and colleagues about InGym. ⠀
The final piece in the mobile jigsaw has now been released. You can now plan and reschedule sessions, consultations and appointments from anywhere on your phone or small tablet.
As of today, you can now see your full schedule on your phone. We've created a new day view which you can use to look at your planned events, change locations, mark attendances, add notes, etc. This is the last area of InGym to get the mobile treatment!
A big update today!
First up, we've added formatting options for session, consultation and appointment notes. This should help you when writing up your sessions plans and logging activity. We've also improved the way you add notes, bringing it into line with our wider mobile updates.
Additionally, we have completely changed the way you view all events. When clicked they now display over the top of whatever screen you are currently on. This improves general navigation around the system and makes it quick and easy to view/change/update any event on your schedule from anywhere.
Big update today. We have brought mobile support to all the booking screens and completely reimagined their design and layout in the process!
You now have a booking summary screen with separate sessions and payments lists. The summary has been completely reworked to give you a much clearer view of what is going on, whether you're working with a single client or a group.
You can now add/signup your clients, view/edit all their information, and manage their PAR-Q and training agreements all on your phone!
Stage three of mobile support sees us add message sending, recording expenses and payments, and financial reporting.
The second stage of our mobile journey sees us release full support for managing your training agreements, training locations and holidays.
Today we have applied the first system update on our journey to making InGym mobile compatible.
The first step sees us change the design and layout of every popup and form in the system, improving how they work and adopting a style that is more suitable for mobile use. We will now move on to rolling out full mobile support on a section by section basis in the coming weeks.
You'll also see many small improvements across the system and we fixed a handful of minor bugs that you were kind enough to tell us about.
A minor system update today to address a couple of things:
We've made a few small improvements to start the week:
Since launching InGym we have learned a lot about how people use the system, mostly in the form of feedback from trainers. This has allowed us to challenge some of the assumptions we made when we initially started the project. This feedback has led to us reviewing our plans and we have now made some adjustments.
What has changed?
1. We have made SMS notifications an optional bolt-on. This means you are only paying for them if you want them, and unlike before free users can now enable them too. SMS now work as a recharging credit pack that tops up when you get low. As a result of this change we could reduce the price of Pro from £24 to £19/month.
2. We have switched from 'sessions per week' to 'active clients' as the primary plan differentiator. An active client is currently training with you. This means they have a booking containing upcoming sessions and/or unplanned time. The Starter plan includes up to 2 active clients, whilst the Pro plan is unlimited.
3. We have introduced a new Growth plan. This sits between Starter and Pro and includes up to 10 active clients. It's priced at £9/month and is designed for part-time or new trainers with a 'growing' client base. Like Pro, the Growth plan also has automatic reminders enabled.
You can see all the details of our new plans on our new pricing page here.
We're delighted to have released our new reports area which brings together your sales, payments and expenses into a simple but powerful report generator. Use it to analyse the performance of your training business and also provide you with the figures required to help complete your annual tax returns.
You can choose to report on your sales (the value of bookings sold to clients), or your payment receipts (money you have actually received). And with monthly and weekly report styles you can be sure to generate the report you need.
You've been asking for this one and now it's here! Track your business expenses alongside your client payments with everything plotted on your dashboard. Log your vendor/supplier expenses into categories and add descriptions.
We've also made some performance improvements for iOS.
Bookings are at the centre of your InGym world, so we wanted to make them easier for you to create. The result is a new design for the entire process.
That's it, plus a new option in your settings allows you to specify your preferred (default) training time which will be used each time you start a new booking.
We've also made it possible to schedule unplanned training time directly from the schedule (you can still do it the old way too).
And as always, we've made a number of performance improvements and squashed a couple of minor bugs we found on iOS.
It's natural to assume that not every tweak you make to a training agreement needs all of your clients to re-sign the new version. So now when editing an agreement you can decide whether or not the change is significant or not. If it is, updating the agreement with clients signed up to the old version will be created for you as a business task. If it isn't, it won't. Simple!
We've also made some smaller changes:
Some of you have expressed a desire to add your own tasks. Well, we were tinkering with the business tasks area for the dashboard redesign, so it seemed like the perfect time for this too.
Now you can add your own personal tasks/reminders and tick them off as you complete them. Click a task to edit its description or edit the list to re-order and delete items.
Now you can remember to do more things.
There has been room for dashboard improvement for a while, and now it's happened!
Here's what we've changed:
Not only that, but this update also signifies our first steps towards full responsiveness (the system working on computers AND phones). So sign in to InGym on your phone and prepare to be amazed (by the dashboard that is. More sections will be coming soon).
You will now find an email in your inbox every morning giving you an at-a-glance view of your day ahead.
We've also made over 50 small fixes and enhancements across the system including: