Service updates and feature releases - InGym

Service updates and feature releases

We are always working to improve InGym. This means we frequently release updates to the system.

To receive information about these updates by email, subscribe to our mailing list.

Daily emails for everyone!

29th January 2019

You will now find an email in your inbox every morning giving you an at-a-glance view of your day ahead.

We've also made over 50 small fixes and enhancements across the system including:

  1. A fix for the curious error that would suddenly cause booking costs and debts to round to 14 decimal places!
  2. Removing the 'fake' clash when adding a holiday directly after an existing event.

Automated client reminders (PRO)

13th December 2018

If you are finding it tedious sending out client reminders every day, then this update is for you. Turn on auto-reminders, sit back and relax. Reminders will be sent to each client automatically the day before their consultations and/or sessions.

Whilst doing this we have also made it possible to send a new reminder to a client if their session has been moved. This seemed like something you'd want to do.

Working hours!

6th December 2018

You can now specify the normal hours you work. Doing this improves your schedule experience by ensuring your scheduled events are always in view (especially useful on small tablets).

Alongside this update we have also squashed a couple of bugs:

1. Adding more sessions to a booking wasn't always updating the booking price correctly
2. Rotating or changing your screen size whilst scheduling sessions could have some undesirable side-effects

Minor improvements Monday

12th November 2018

Today we have released a few small enhancements which we hope you will enjoy. Because it's Monday, and it's raining!

1. We now show you the hourly rate you are achieving for a booking while you are creating it
2. In addition to showing you the total number of sessions for each week on your schedule, we now show you the total raining hours too!
3. When updating a client's agreement, we no longer offer their current agreement as one to switch to, as clearly that wasn't very useful.

Multi-client messaging

9th October 2018

Our latest update allows you to send a message to multiple clients at the same time. You can also now view the content of sent messages in-app.

Simplifying booking list

21st August 2018

Simplifying booking list

We released a visual update earlier today that simplifies the booking list. The update tidies up the session progress column, and also makes it much easier to see at a glance how much time is yet to be scheduled.

Client training notes

2nd August 2018

As of today, you can add extra notes to your clients, in addition to the session notes you could already. You'll find this new feature alongside the client goal options.

Bookings Simplified!

30th July 2018

Bookings Simplified!

Today's update makes it a lot easier to create empty bookings. We've listened to your feedback and understand you are not always arranging sessions with clients when selling them a package of time. So now, you can quickly create a booking (money and time) for a client and leave arranging the sessions until a later date.


24th July 2018


Today we've improved our schedule for those of you working across the globe. Your account timezone will help you coordinate your training business when travelling or moving between countries.

Schedule enhancements

11th March 2018

Today we've released some behind the scenes updates to improve the performance and stability of the schedule.

We also slipped in a few improvements:

  1. We now include the length of an entry beside it's time so you don't need to work it out for yourself
  2. We now calculate the hourly rate you are achieving for each booking
  3. When using residual booking time, you can now schedule multiple sessions at the same time
  4. When changing the length of a booking, you can now change the booking price at the same time

Bug fix Monday!

5th February 2018

Today we've gathered up some annoying glitches and wiped them from the face of your screen. Unhelpful bugs fixed in this release included:

  1. Editing a holiday could cause it to clash with itself (which was silly)
  2. List screens (bookings, transactions) occasionally stopped scrolling after 60 items had been displayed
  3. The amount each client had paid/owed on group bookings had moved under their name so you couldn't read it

New notification selectors

26th January 2018

New notification selectors

It's always nice to end the week with some good news. So today we've improved the client notification buttons so you can enjoy the experience of firing out all those rescheduling alerts even more!

Major system update for 2018

24th January 2018

Sometimes we get feedback and make a few tweaks. Maybe we polish a few edges. But last year we had such a mind bending array of feedback, we realised it needed more drastic action.

We'd like to thank everyone who has contributed their feedback to help us create the brand new InGym. It represents such a major update we even changed our name! Hundreds of tweaks have been made, and every edge polished. We hope you like it.

Here are a few highlights:

New entry screens

Much improved layouts across sessions, consultations and appointments.

New booking creation process

Booking creation

We've made it really easy see the important details about the booking you are constructing (sessions, clients, time and price). 

Improved repeating

Session repeating

Now you can see what the clashes will be before you run the repeat.

Add unscheduled time to existing bookings (+bug fixes)

14th July 2017

We heard your complaints at not being able to adjust the length of existing bookings, so if you count yourself as one of those people we hope this update brings you joy. You can now edit the total time assigned to each booking, which means you can:

  • Add unscheduled time to bookings that currently have none
  • Add more unscheduled time to bookings that already have some
  • Remove unscheduled time from bookings that don’t deserve it

We figured you will probably want to change the booking price in these situations, so we added that facility too.

We also squeezed in a few bug fixes

  • No more orange blocks jumping around uncontrollably in Firefox when placing a new consultation
  • Booking prices now actually change on the booking summary screen when you save a change (sorry about that)
  • You’ll no longer be forcibly signed out if you change your account email address (that seemed a bit harsh)

Schedule performance improvements

10th June 2017

You 'power users' out there might have noticed the schedule had a tendency to slow down a bit after a particularly hardcore scheduling session. We found this annoying too, so we popped the hood and switched a few wires around. The result is a speedier schedule with no lag!